GOeureka | Next-Gen Solution Shaping The Future Of Online Hotel Booking

GOeureka is a travel tech company utilising blockchain technology to build a hotel booking platform. Our mission is to decentralise the hotel booking sector and deliver greater transparency by allowing hotels to directly connect with their customers. As a technology partner to hotels, GO aims to provide a dynamic digital experience to users and eradicate the high commission structures imposed by online travel agents. By reducing the financial commitments of hotels to third-party booking platforms, GO’s vision is to enable hotels to focus more resources on providing better intrinsic value and services to travellers around the globe.

Why Ethereum blockchain?

The blockchain provides GOeureka with the required token economics needed to eliminate high commission fees and the ability to facilitate interoperable loyalty points. GOeureka’s platform also benefits from the distributed ledger technology that guarantees security and transparency across its platform.

GOeureka chose the Ethereum blockchain due to its flexible and extensible nature. The use of Ethereum smart contracts allows for the creation of “autonomous agents” that may be implemented throughout GOeureka’s platform to automate many processes and remove various third-parties that usually result in a slower process and multiple transaction fees that lead to high costs.

While moving towards a fully decentralized platform, GOeureka will look into the adoption of key blockchain technologies such as zero knowledge proofs, off-chain computation solutions and recently introduced Ethereum technology like the Plasma and Raiden network.

Booking & Inventory Platform

The web application platform will host a booking platform for travellers and a hotel inventory system for hotels. Travellers will be able to search and book hotels. Hotels can update room inventory and prices directly or integrate with channel managers. A majority of hotels manage their inventories using channel managers as a single point of management, therefore GOeureka will provide necessary APIs (Application Programming Interface) for integration. GOeureka will also work directly with major channel managers to automate the integration process for hotels.

Payment Processing

GOeureka aims to provide multiple payment methods that appeal to both traditional and crypto consumers. Consumers will have the option to transact using fiat currency, major cryptocurrencies, GO credits or loyalty points. Prices of goods and services will be displayed in fiat and the cryptocurrency of user’s choice. There are multiple available approaches for the development of GOeureka’s payment processing.

For the traditional checkout process where payment is made in fiat, GOeureka will implement a third-party payment gateway. This method sees payment being processed through a payment gateway (e.g. PayPal) that sends transaction details to a payment processing network (typically hosted by a merchant’s bank). Once processed, the processing network sends approved data to the credit card issuer to proceed with the funds transfer.

Services Dashboard & CMS

Hotels will have access to a services dashboard and content management system (CMS) that interacts with GOeureka’s mobile application. Hotels are able to list services that they provide and directly communicate with guests during their stay. Hotels may subscribe to the following services:

Ø Housekeeping

Ø Concierge services

Ø Live chat

Ø Room service

Ø Events

In-app notifications will alert hotels when guests require a particular service. Hotels may update information and ongoing events in the vicinity, as well as their room service menu via the CMS.

Mobile Application Platform

The mobile application platform will act as an extension of the web application, with the same consumer-related functions. Additional mobile app functions are detailed below.

Check-in & Check-out

As consumer data will be shared between GOeureka and hotels, the consumers will have a seamless check-in experience during their stay. Upon registration, GOeureka collects personal identifiable information, which will be encrypted and stored off-chain. This information will be used to facilitate the check-in process since users are already authenticated on the GOeureka platform. Unique identifiers will be matched with data from the hotel’s central reservation system and consumers are able to check-in directly on the mobile app. The check-in experience will consist of 3 simple steps:

1. Select booking (reservation for the day)

2. Fill up optional information (hotels may request additional information to cater and personalize the consumers stay – e.g. Room upgrade, Types of pillow)

3. Check-in to room

Check-in requests will be automatically approved as long as certain prerequisites like the check-in time or booking deposit are fulfilled.

Guests may check-out of their stay through a similar process, but will be redirected to the payment page, where they may choose from GOeureka’s various payment methods to settle their vacation bill:

1. Check-out of stay

2. Fill up check-out form (hotels may ask if guests have minibar consumption, guests may approve additional charges from in-room dining, etc.)

3. Redirect to payment page